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WHO WE ARE

Noora Health Bangladesh is part of Noora Health’s broader mission to improve health outcomes and strengthen health systems by equipping family caregivers with essential skills to care for their loved ones.

Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 51.4 million caregivers and patients across 16,000+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.

Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization.

ABOUT THE ROLE

The Senior Associate, Admin & Procurement plays a critical operational role in ensuring the smooth day-to-day functioning of the office. This position is responsible for a wide range of administrative, logistical, and procurement functions - from facility upkeep and fleet coordination to vendor management and asset tracking. The role requires someone who can independently manage multiple responsibilities simultaneously, liaise effectively with internal teams and external vendors, and maintain a high standard of organizational efficiency. This is a hands-on, on-the-ground role suited for a proactive and resourceful individual who thrives in a dynamic work environment.

WHAT YOU WILL DO

Office Maintenance

• Oversee the day-to-day running of the office, including logistics, managing office supplies by checking inventory and placing orders as needed, and supervising security and housekeeping teams
• Ensure timely repair, maintenance, and annual servicing of all office equipment following policy and procedure.

Fleet Management & Ticketing

• Compile daily travel requisitions, coordinate vehicle support, and share schedules with requestors.
• Procure air/bus tickets per approved tour programs and arrange airport pick-up and drop-off.
• Collect, assemble, and forward vendor bill vouchers with supporting documents; maintain long-term vendor contracts and assist Manager Operations in procuring vehicle service agreements.

Logistic & Administrative Support

• Arrange and equip meeting rooms as per instruction prior to events.
• Ensure utility bills are paid on time and filed; carry out bank activities and bill deposits per instruction on the same day of handover.
• Operate petty cash per policy; process small purchases as per requisition.
• Bring bills, invoices, and challans to Manager Operations and assist in assembling supporting documents for payment.

Procurement & Program Support

• Receive, monitor, and file all Purchase Requisition Forms (PRFs); assist Manager Operations in preparing comparative statements, work orders, and yearly procurement plans.

• Assist in Procurement/Service arrangement for events.
• Coordinate office events, meetings, and logistics as required

Inventory & Asset Management

• Receive vendor-delivered materials with quality checks and obtain acknowledgement from the program team upon handover.
• Assist Manager Operations in maintaining, updating, and annually physically verifying the asset and inventory register, including report preparation within the stipulated timeframe.

WHO WE ARE LOOKING FOR

• Minimum 2 - 4 years of experience in administration, procurement, or operations - NGO or development sector experience is an advantage.
• Bachelor's degree in Business Administration, Management, or a related field.
• Proven experience in office management, multitasking, travel coordination, and fleet management including vendor liaison and ticketing.
• Hands-on knowledge of procurement processes - requisition handling, comparative statements, vendor management, and inventory control.
• Proficient in MS Office, particularly Excel; able to maintain accurate records, registers, and filing systems.
• Strong communication skills for effective coordination with staff, vendors, and management.
• Basic understanding of financial processes including petty cash, bill processing, and utility payments.
• Proactive, agile, resilient, and approachable - able to manage shifting priorities and maintain composure under pressure.
• Trustworthy and discreet in handling sensitive organizational and financial information.

WHAT WE VALUE

We value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities — among many others.

We encourage people from all backgrounds to apply.