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WHO WE ARE

Noora Health Bangladesh is part of Noora Health’s broader mission to improve health outcomes and strengthen health systems by equipping family caregivers with essential skills to care for their loved ones.

Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 51.4 million caregivers and patients across 16,000+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.

Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization.

ABOUT THE ROLE

The Associate Manager – Health Communication will lead the development of behavior change communication (BCC) strategies and create clear, behavior-focused content in Bengali and English for caregivers across digital and classroom platforms. The role will engage in field-based learning and user feedback collection to continuously refine communication approaches and strengthen the effectiveness and relevance of content. Working closely with medical, design, and program teams, the role will integrate clinical insights and field learnings into simple, accurate, and user-centered communication materials.

WHAT YOU WILL DO

• Develop Behavior Change Communication (BCC) strategies and Content:
  • Design and develop BCC strategies for different channels and platforms under the Care Companion Program.
  • Lead the drafting of behavior-change-focused content in Bengali and English.
  • Oversee the content development for IEC/BCC materials for diverse platforms, including classroom settings (handouts, flipcharts) and digital channels (WhatsApp, IVRS, SMS, and Video).
  • Design campaigns and collateral that simplify complex health information into actionable "nudges" for audiences in public health settings with limited health literacy.
  • Serve as the final reviewer for language, tone, and clarity, ensuring all content meets the organization’s standards for communicative and empathetic language.

• Learning and Documentation:
  • Travel to the field, interact with the users to conduct user research, analyze data, develop learnings for content design and development.
  • Produce learning reports and documentations to ensure systematic learning capturing, dissemination and utilisation.
  • Lead feedback collection and adaptation process in the content design and development.

• Coordination and Collaboration:
  • Facilitate and lead interactions with cross function teams, specially medical teams, to translate clinical nuances into creative health education tools.
  • Liaise with the Service Design and Creative Design teams to ensure visuals, tone, and other collateral components align with the intended messaging aligning with the user experience. .
  • Collaborate with cross-functional teams to ensure content development for tools and artefacts, product, training, implementation, external communication and advocacy.
    
    

WHAT WE ARE LOOKING FOR

• Minimum 3-5 years of experience in Health Communication, Behavior Change Communication (BCC), or Creative Copywriting (public health sector preferred).
• Excellent creative writing skills in English/Bengali for IEC/BCC material development.
• Outstanding communication skills and ability to work seamlessly as part of a diverse team, including designers, medical professionals, analysts, and educators from different countries.
• Close attention to detail while reviewing drafts and finalizing content.
• Able to work collaboratively with team members and on your own when needed.
• Able to manage feedback streams and iterate on communication materials accordingly.
• Prior experience of working on communication campaigns for iNGOs, Multi/bilateral agencies, the Development sector, and media is an added bonus.
• Academic Background in Mass Communication and Journalism/Public Health/Development Studies preferred.
  
  

WHAT WE VALUE

We value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities — among many others.

We encourage people from all backgrounds to apply for positions at Noora Health.