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POSITION OVERVIEW

• Oportun (formerly Progreso Financiero) is a mission-driven, financial services company that uses advanced data analytics to provide responsible credit to underserved Hispanic communities. Headquartered in Redwood City, California, the company was founded in 2005 and made its first loan in 2006. Oportun’s technology determines every applicant’s ability to repay, including those who do not have credit, and enables back-office efficiency. The company delivers a very supportive and welcoming service experience with bilingual staff across channels and operates more than 175+ locations in CA, IL, NV, UT, and TX.

  In recognition of Oportun’s primary goals of increasing economic opportunity for its clients, promoting community development, and serving low-income or underserved communities, Oportun was certified by the United States Department of Treasury as a Community Development Financial Institution in November 2009 and was recertified in October 2013.
  
  The market opportunity for Oportun is large and growing, with an estimated 25 million Hispanics in the U.S. who are underserved by mainstream financing institutions, mainly due to a lack of established credit files, credit scores, and relevant products.
  
  Since its founding in 2005, the company has made more than 1,000,000 loans, disbursing over $1.5 billion largely to underserved Hispanic individuals. We strongly believe in building a great business while also achieving social good and seek to hire people who share our values.

RESPONSIBILITIES:

• Design of reporting of results, management indicators, operational and strategic. Plan and execute the study of improvements within different teams.
• Develop strategies collection, extraction, analysis, and communication of information of the company at different levels of decision. (company / executive / operations)
• Participate in monitoring and measuring the satisfaction of the need for information internal and external users
• Develop and implement solutions for the analysis of information concerning the company.
• Establish audit activities issued to the product for different operations.
• Generate and present relevant information that contributes to the development of services provided by the company
• Assist management and / or creation of key risk identification and controls information and associated processes information.

ADDITIONAL COMMENTS performs special projects and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job

Required SKILLS & EXPERIENCE:

• Conceptual and practical thinking and implementation skills.
• Broad knowledge of, and the ability to write and apply advanced business analysis concepts, practices and procedures related to assigned area.
• Excellent verbal and written communication skills; good negotiation skills
• Detail oriented
• Ability to grasp new concepts and ideas quickly.
• Computer literate with advanced proficiency in Microsoft Office 365 applications including Excel, Outlook, SharePoint, Power Automate, SQL and applications utilized in the assigned line of business.
• High sense of urgency and focus to the assigned functions.
• High orientation to satisfaction internal and external customer
• Power BI and Python knowledge desired

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