Global Learning and Development Specialist

Root Capital

Root Capital

Posted on Tuesday, October 17, 2023

About Us

Root Capital is a nonprofit whose mission is to grow rural prosperity and build the resilience of farming families around the world. We support the growth of agricultural enterprises so they can transform rural communities. These businesses purchase crops such as coffee, cocoa, or grains from smallholder farmers. With growth, they become engines of impact that can raise incomes, create jobs for the next generation of leaders, level the playing field for women, and take urgent action against climate change.

We supply these businesses with vital credit and capacity building to foster their growth and resilience. We work in hard-to-serve communities where others don’t. To date, we’ve distributed $1.8 billion to improve the lives of over 10 million people in farming families.

Headquartered in Cambridge, Massachusetts, Root Capital currently has associated offices in Costa Rica, Mexico, Nicaragua, Colombia, Peru, Ghana, and Kenya.

Position Overview

Root Capital is seeking a Learning and Development Specialist to support the implementation of the Talent & Culture initiatives that are related with the learning needs, training development, engagement strategy, communication, and employee experience. Reporting to the Global Culture and Talent Development Manager, the Learning and Development Coordinator assists the team with creating and delivering training and is responsible for the training logistics and training’s impact measures. The successful candidate is a highly motivated team player, critical thinker, with excellent writing and communications skills, willing learner, multi-tasker able to time manage effectively with our team.

This role can be performed from any of the locations where Root Capital has a presence in Latin America, Costa Rica, Mexico, Nicaragua, Colombia, and Peru.


  • Drives execution of core talent management processes (i.e., performance management, talent reviews, succession planning, and development planning) by supporting the Global Culture and Talent Management Manager.
  • Process expert and point of contact for stakeholders with questions or concerns regarding the execution or launch of the process.
  • Evaluates talent and development process and offerings for alignment with key business drivers to support continuous improvement. Makes recommendations to leadership.
  • Collects and compiles HR metrics and data from a variety of sources, including the human resource information system, Learning Management System, and employee surveys.
  • Creation of career planning & development tools, training content, digital solutions and tools, communication, and branding material, etc.
  • Specialize and administer Learning Management System, including building training plans, determining training formats, communicating with stakeholders about content development needs, pulling reports as needed for audits, registering participants, and managing attendance.
  • Develops unique training programs to fulfill staff's needs to maintain or improve job skills.
  • Presents training and development programs using various forms and formats, including group discussion, presentations, and videos.
  • Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
  • Evaluate program effectiveness through assessments, surveys, and feedback.
  • Implements robust onboarding programming to create connections with colleagues and cross-functional collaboration; supports efforts for setting the tone for a highly professional and productive workplace.
  • Support the implementation of employee engagement strategies, including the system to track progress.
  • Track organization-wide engagement results in engaging leaders on action planning.
  • Work with the communication team to update the On the Career page in order to improve employer branding and employee engagement.
  • Develop and deliver monthly newsletters to share with employees of the HR Programs available.
  • Support the Learning team on project tracking.

This position description is intended to describe the general nature and level of work of this position, and is not an exhaustive list of all responsibilities, duties and skills required of individuals in this role.

Preferred Qualifications and Skills

  • Undergraduate degree in business, education or phycologist. Graduate degree or HR certification preferred.
  • Minimum of 4 years of experience in L&D or talent development, ideally in an organization working across multiple locations in multiple countries.
  • Excellent written and oral communication skills in English and Spanish.
  • Familiarity with e-learning platforms and practices
  • Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
  • Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
  • Proven ability to work under pressure, multi-task, and adapt to a dynamic environment.
  • Proactive approach to problem-solving with demonstrated decision-making capabilities.
  • Ability to work collaboratively with key stakeholders across the organization.
  • Strong attention to detail and the ability to manage multiple projects simultaneously.
  • Experience working and communicating in a remote environment.
  • Authorized to work in Costa Rica, Mexico, Nicaragua, Colombia, or Peru.