Pharmacy Community Associate - Ho Chi Minh City, Viet Nam



Ho Chi Minh City, Vietnam
Posted on Thursday, July 13, 2023

SwipeRx, (formerly mClinica), is the largest network of pharmacies in Southeast Asia connecting over 270,000 pharmacy professionals from 55,000 pharmacies. SwipeRx pioneered a community-driven model that unites the fragmented pharmacy channel on a single platform enabling them to access all the information, education, and e-tools they need free of charge through the convenience of their mobile device. From an online drug directory to accredited professional education to pharmacy-specific news and digital campaigns, SwipeRx helps pharmacies operate more effectively and more efficiently.

To support our mission, SwipeRx is now looking for a Pharmacy Community Associate who believes in the power of pharmacies to transform community health. For this role, we are seeking an experienced pharmacist who is digitally savvy to help us grow the SwipeRx community by generating pharmacy-relevant, highly engaging content and expanding our partnerships and our roster of pharmacy experts including university professors, association leaders and professional influencers. The PCA will work closely with other SwipeRx team members in Viet Nam as well as our regional analytics, creative and research team members .

Your role:

  • Oversee and manage all SwipeRx online activities to build the foundation for our platform, SwipeRx, to succeed in Viet Nam, including app newsfeed, Facebook and Instagram pages/stories.
  • Identify and negotiate with key opinion leaders who are influential among pharmacists to grow the network and increase in-app engagement.
  • Build value-based partnerships with pharmacy Universities and accreditation partners, consistent with SwipeRx policies.
  • Create monthly content that resonates with pharmacy professionals based on your in-depth understanding of the pharmacy channel in Viet Nam, pain points, and opportunities for retail pharmacy professionals.
  • Develop and execute engagement strategies to increase tagging, likes/comments/shares and online game/poll participation.
  • Serve as a SwipeRx champion by actively engaging with users through online forums, and serving as event/webinar MC and continuously reviewing KOL and user-generated content to ensure accuracy and relevance for users in Viet Nam.
  • Continuously improve our user experience, create an engaged community in SwipeRx and facilitate growth of our business.
  • Ability to work independently against weekly priorities, to achieve results.
  • Analytically driven to self-track progress against monthly MAU and other targets, proactively raise challenges and suggest suggestions with supervisor.

Your Qualifications:

  • Trained pharmacist with recent experience working in a retail pharmacy and who has experience designing engaging online content and engaging online with other pharmacist and medical influencers.
  • Confident and experienced moderating or otherwise actively contributing to online pharmacist forums.
  • Strong knowledge on all things digital and social and ability to curate digital content relevant to pharmacy professionals using a variety of Vietnamese-sources.
  • Relationships with Pharmacy University lecturers and Pharmacy Association/s needed.
  • Good English writing/verbal skills.
  • Self-driven, able to turn projects around quickly, flexible to changes, solution-oriented and excited to learn from others on the SwipeRx team.
  • Passionate about strengthening retail pharmacy capacity and practices. Excited about spending time in pharmacies to better understand day-to-day needs at the pharmacy and to translate those learnings into an improved SwipeRx user experience.