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About TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools. We are building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports — eliminating language, time limitations, and know-how as barriers to school/family connection.

Millions of teachers and families are using TalkingPoints in their classrooms, schools and districts across the United States. TalkingPoints works with key school district partners such as Seattle Public Schools, Boston Public Schools, Buffalo Public School, Wake County and NYC DOE. We have won awards from NYU, MIT, Google, Forbes and are backed by Google, Eric Schmidt, AT&T, Cisco, and Stanford University to name a few.

TalkingPoints is at a critical inflection point in the organization's growth. We continue to see exponential growth in both our user base and our own internal structure. It's an important time to join our team and build on our momentum and ability to support students and families during this critical time in which education equity gaps are more concerning than ever. Learn more.

Diversity: we celebrate it, we support it, and we thrive on it!

The Opportunity

As the Director of Project Management, Engineering, you will be an instrumental part of our team, focusing on facilitating communication and refining process efficiencies across the organization. In this pivotal role, you will serve as a critical link across various departments and within the Engineering, Product, Data and Research teams, ensuring streamlined collaboration and mutual understanding. Through your exceptional organizational skills and attention to detail, you will monitor, establish, and refine workflows, driving increased operational efficiency and alignment. If you're someone who thrives on building bridges through excellent communication, and has a knack for identifying and implementing process improvements, this is an excellent opportunity to make a substantial impact on our team and company as a whole. You will report to the Head of Engineering and:

• Own the establishment, monitoring, and refinement of processes for efficiency and alignment within and across Engineering, Product, Data and Research teams, while ensuring effective coordination of communication.
• Act as the primary facilitator of communication across departments, initiating proactive discussions and fostering collaborative relationships.
• Take charge of incident coordination, liaising with appropriate teams to ensure speedy resolution.
• Oversee the day-to-day execution of projects, workflows and processes while helping to maintain project momentum.
• Facilitate program level processes and execution, drive continuous development, manage risks and escalates impediments. This includes tracking project timelines, identifying and tracking dependencies across departments, and ensuring clarity of roles and responsibilities across teams for each project.

Who you are

• Master’s degree in Computer Science or a related field
• Proven project management experience with team sizes of 20+ members
• Proven experience managing and improving processes within a team for enhanced efficiency and alignment
• Proven experience in release coordination and incident coordination
• Expertise in tracking project timelines, dependencies, and managing cross-departmental deliverables

• Detail-oriented: You pay attention to the fine details that make a project successful
• Excellent communication: You are confident in your ability to convey information clearly and effectively
• Organized: You manage multiple responsibilities and tasks efficiently, and can effectively prioritize based on project needs
• Responsive and reliable: You are dependable and respond promptly and reliably to requests and tasks

What we offer

• An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
• Fun, smart, dynamic, motivated team focused on working together to transform family engagement to serve the families who need it most

How to apply

Please submit your resume, a brief paragraph describing your interest, and a link to your LinkedIn profile