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The African Management Initiative (AMI)
AMI is seeking a highly organised, reliable and execution-oriented Operations Associate to support the Managing Director of AMI Enterprise on a part-time basis.
This role provides hands-on coordination and execution support to ensure priorities are clearly tracked, decisions are followed through, and cross-functional actions are delivered on time. It is well suited to a mid-level professional who thrives on structure, accountability, and working closely with senior leadership in a fast-paced environment.
This is not a strategic leadership role; it is an execution-critical support role that enables leadership decisions to translate into action.
Track all projects, initiatives and outcomes involving the Managing Director using Zoho, Monday.com, and other required tools
Monitor progress against commitments and proactively flag risks or delays
Maintain clear visibility of priorities and timelines
Attend selected meetings to take clear, accurate notes and capture decisions and action items
Follow up with team members to ensure tasks are completed as agreed
Draft and send emails and Slack messages on behalf of the Managing Director
Make follow-up calls where necessary to drive completion of tasks
Support alignment and accountability across teams
Assist team members with performance data capture
Support basic data analysis and reporting to inform decision-making
Prior experience in operations, coordination, or executive support roles
Strong technical competence in digital productivity tools; comfort using AI tools is an advantage
Excellent written communication skills in English
Highly organized with strong attention to detail and the ability to manage multiple priorities
Highly reliable and self-directed, able to work independently without close supervision
Comfortable handling complexity and ambiguity in a fast-paced environment
Strong relationship-building skills, sound professional judgment, and confidence supporting senior leadership
Proactive, structured, and solutions-oriented, with a strong sense of accountability and follow-through
Ability to create, maintain, and improve simple systems and processes to support effective execution
Familiarity with Zoho, Monday.com, or similar tools
Data analysis skills and the ability to support or train others in basic reporting
A high-impact, diverse and ambitious team with common values:
Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
Push the limits: We ask why, embrace failure and try new things. We never settle.
Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.
A dynamic office & team life:
Monthly team social events and yearly offsite
Regular learning and coaching opportunities
A hybrid working model
