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AMI is looking for ambitious and driven Growth Guide Coordinators(2) to lead field-based programme delivery across Rwanda's Northern and Eastern districts — coordinating, enabling, and strengthening the performance of Growth Guides to drive measurable impact for MSMEs at scale. We are seeking to hire these roles Immediately and encourage applicants who can start within 2 weeks.

This role sits at the heart of programme execution. It demands a strong field presence, sound judgment under pressure, and the ability to solve complex operational challenges in real time — often in remote and resource-constrained environments. The successful candidate will be highly organised, deeply accountable, and energised by the demands of last-mile programme delivery. They will bring a proven ability to coordinate across multiple stakeholders, maintain rigorous standards in the field, and coach and motivate a distributed team of Growth Guides to perform at their best.

The Growth Guide Coordinator will work closely with Growth Guides, consortium partners and internal AMI teams to ensure effective programme delivery, strong data integrity, and continuous improvement in field operations.

This position is open exclusively to candidates currently residing in Rwanda's Northern or Eastern districts. Candidates must have an established presence in the region, strong familiarity with the local context, and the ability to be fully operational in the field from the first day of engagement. No relocation support is available. Applications from outside these regions will not be considered.

KEY RESPONSIBILITIES

Field operations & coordination

• Coordinate and support Growth Guides in planning and delivering programme activities across 15 districts.
  

• Lead MSME identification within VSLAs, SACCOs, and partner networks.
  

• Conduct regular field visits to verify training delivery and ensure alignment with AMI's programme standards.
  

• Engage local leaders and community stakeholders to facilitate smooth field coordination and execution.
  

Learning support & capacity building

• Ensure Growth Guides are equipped with the knowledge and facilitation skills required to support MSMEs effectively.
  

• Identify capability gaps and deliver targeted coaching and mentorship to strengthen Growth Guide performance.
  

• Promote continuous learning and adoption of the AMI Learn platform across the Growth Guide network.
  

Growth Guide engagement & performance

• Maintain regular structured check-ins with Growth Guides to monitor progress, provide feedback, and identify support needs.
  

• Track performance against targets and take proactive steps to address underperformance or operational blockers.
  

• Recognise and celebrate achievements to sustain motivation and engagement across the team.
  

Data validation & quality assurance

• Review and validate MSME diagnostics, training records, and activity data captured through ODK and AMI FieldPro.
  

• Ensure accuracy, completeness, and consistency of field data at all times.
  

• Investigate discrepancies, triangulate findings with field observations, and support monthly performance reviews.
  

Field verification & programme quality monitoring

• Conduct field monitoring visits to verify that training sessions and MSME engagements are delivered as planned and to standard.
  

• Assess the quality, relevance, and impact of support provided to MSMEs on the ground.
  

• Gather field insights and feedback to inform programme improvements and strengthen delivery effectiveness.
  

Partner coordination & stakeholder engagement

• Coordinate with consortium partners to plan and implement joint field activities.
  

• Support mobilisation of Growth Guides and MSMEs for partner-led engagements.
  

• Align roles, expectations, and communication across stakeholders to ensure seamless collaboration.
  

Digital tools & technical support

• Support Growth Guides in effectively using AMI FieldPro for data collection and activity tracking.
  

• Drive adoption of the AMI Learn App to support continuous field-based learning.
  

• Identify recurring platform challenges and escalate issues to the technical team with clear documentation.
  

Monitoring, evaluation & learning (MEL)

• Work closely with the MEL team and partners to assess programme performance and track progress against targets.
  

• Analyse insights from field implementation to identify trends, risks, and areas for improvement.
  

• Contribute to programme learning, reporting cycles, and the design of future field interventions.
  

Requirements

• Bachelor’s degree in Development Studies, Project Management, Business Administration, or a related field
  

• Minimum of 3–5 years’ progressive experience coordinating grassroots or community-based programs, preferably within NGO, development, or humanitarian contexts
  

• Proven experience working directly with communities, local authorities, and field-based teams
  

• Demonstrated program and project management experience (essential)
  

• Experience working in rural or low-resource settings is highly desirable
  

• Facilitation experience is an added advantage
  

• Strong coordination and organizational skills, with the ability to manage multiple priorities
  

• Excellent communication and stakeholder engagement skills across diverse groups
  

• Strong analytical and problem-solving ability, translating challenges into practical solutions.
  

• Comfortable working in rural, field-based environments with frequent travel
  

• Proficient in digital tools and data collection platforms, with a focus on data accuracy
  

• High level of integrity, professionalism, and accountability
  

• Proactive, resilient, and self-driven with a strong ownership mindset.
  

Benefits

Why join us?

• A high-impact, diverse and ambitious team with common values:
  

• Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
  
• Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
  
• Push the limits: We ask why, embrace failure and try new things. We never settle.
  
• Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
  
• Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.
  

• A dynamic office & team life:
  

• An office in Kigali, Rwanda.
  
• Monthly team social events and yearly offsite
  
• Regular learning and coaching opportunities
  
• A hybrid working model