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Design
Cape Town, South Africa
AMI is looking for an ambitious and talented Learning Design Lead to manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function.
The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.
People Management
Line manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.
Invest in and sustain team culture, morale, and a high standard of professional practice.
Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.
Quality Assurance
Own and uphold AMI’s learning design standards across all LD output.
Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.
Identify and address quality gaps; establish new standards where needed.
Operational Leadership
Manage capacity across the LD team: tracking workload and flagging pressure points.
Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.
Maintain and improve LD workflows, documentation, and ways of working.
Strategic Contribution
Contribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.
Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.
7+ years in learning — design, facilitation, strategy, or related — with meaningful hands-on instructional design practice
3+ years leading a team, including people management and quality assurance
Experience in management, leadership, or entrepreneurship learning in an African context
Exposure to or active experimentation with AI tools in a learning or professional context
Undergraduate degree required — Master's would be an asset
Experience working across more than one function or industry is a plus
Deep knowledge of adult learning theory and its application in blended learning contexts
Strong people instincts — able to build trust, give honest feedback, and manage performance with care
Confident and direct without being dismissive; willing to challenge and be challenged
Highly attentive to detail in learning design quality, process integrity, and communication
Self-directed and proactive — does not wait to be told what to do
Curious about AI and its implications for learning design; actively experimenting or open to doing so
Solid interpersonal and written communication skills; comfortable in cross-functional environments.
A high-impact, diverse and ambitious team with common values:
Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
Push the limits: We ask why, embrace failure and try new things. We never settle.
Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.
A dynamic office & team life:
Brand new offices in Westlands, Nairobi
Monthly team social events and yearly offsite
Regular learning and coaching opportunities
A hybrid working model
