People Team (HR) Coordinator (or Manager)
The Luminos Fund, an international non-profit bringing education opportunities to the world’s most vulnerable children, seeks an experienced People Team Coordinator to support the HR function at Luminos.
The People Team Coordinator is a core member of the People team, responsible for coordinating and executing day-to-day people operations across the employee lifecycle. This role partners closely with the Global People Officer to ensure people processes are well-organized, compliant, and consistently applied across a globally distributed workforce.
The role requires strong operational judgment, attention to detail, and the ability to manage multiple workflows simultaneously. While this is a coordination-focused role, it carries meaningful responsibility and ownership. The scope of the role will expand based on experience.
This is a full-time position that can be based in our offices in Accra, Addis, or London, or remotely in a time zone from GMT to GMT +1. The People Team Coordinator will report to the Global People Officer and collaborate closely with team members throughout the organization. The role may involve some travel to challenging contexts in Africa and the Middle East.
Preference will be given to candidates with international HR experience gained in corporate settings, where rigor, documentation, and people-first values were core to the role.
About the Luminos Fund
The Luminos Fund (www.luminosfund.org) provides transformative education programs to thousands of vulnerable children each year, helping them catch up to grade level and prepare for lifelong learning. Working in partnership with community-based organizations in sub-Saharan Africa and the Middle East, Luminos is scaling its accelerated learning program through the Luminos Method (www.luminosmethod.org) — an evidence-based approach that helps children catch up fast and discover the joy of learning.
Luminos is supported by a range of funding partners, including Cartier Philanthropy, the Gates Foundation, UBS Optimus Foundation, and UNICEF. Luminos has been recognized for its achievements globally, receiving the 2022 Klaus J. Jacobs Best Practice Prize, the Library of Congress International Literacy Award, the Lipman Family Prize, the WISE Award, and the HundrED Global Innovation Award.
Duties and Responsibilities
Recruitment & Hiring Operations
- Coordinate end-to-end recruitment processes, including interview scheduling, candidate communications, and stakeholder follow-up.
- Manage recruitment administration from requisition approval through offer preparation.
- Maintain and manage the ATS, ensuring accurate data, timely progression, and reporting.
- Coordinate background checks, reference checks, and hiring compliance requirements.
Contracts & Employment Administration
- Draft and issue employment contracts, amendments, extensions, and related documentation.
- Prepare and issue verification of employment (VOE) letters as needed.
- Maintain accurate, up-to-date employee records and contract documentation.
- Support benefits coordination in collaboration with external providers.
Onboarding & Offboarding
- Coordinate onboarding workflows, including documentation, systems access coordination, and first-day readiness.
- Ensure consistent onboarding experiences across all regions.
- Manage offboarding processes to ensure compliance, documentation, and smooth transitions.
People Operations & Annual Cycles
- Coordinate recurring HR workflows, including:
- Annual reflections and performance processes.
- Compensation and promotion review cycles.
- Track timelines, inputs, approvals, and follow-ups to ensure timely and consistent completion.
- Prepare trackers, documentation, and materials to support people-related decision-making.
Leave Coordination
- Coordinate medical, parental, and other leave processes across countries.
- Track leave balances and eligibility in accordance with contracts and policies.
- Draft routine correspondence related to leave, performance, and employment status.
Compliance, Governance & Record-Keeping
- Maintain compliant and well-organized personnel records across regions.
- Coordinate employment-related compliance processes with EORs, payroll providers, and legal counsel as needed.
- Support audits, reviews, and defensible documentation of people-related decisions.
- Proactively flag risks, inconsistencies, or process gaps.
Reporting & Data Management
- Track, maintain, and prepare people data and reports for leadership and board use.
- Maintain accurate headcount, turnover, and workforce planning data.
- Ensure consistency across HR systems, contracts, and reporting outputs.
Communications & Change Support
- Draft and coordinate internal HR communications, including policy updates, process changes, and announcements.
- Support sensitive change communications such as role changes, transitions, and program closures.
- Coordinate timelines and follow-ups related to leadership decisions.
Administrative & Strategic Support
- Provide operational and administrative support to the Global People Officer.
- Track and manage follow-up actions from people-related meetings and decisions.
- Support people initiatives, projects, and process improvements as needed.
- Coordinate annual staff gifts on behalf of the organization.
Skills & Experience
Required
- At least five years of progressive experience in HR operations, people coordination, or a similar role.
- Experience supporting the full employee lifecycle.
- Strong experience working with HR systems (HRIS, ATS, performance tools).
- High attention to detail and comfort handling sensitive and confidential information.
- Strong written communication skills.
- Ability to manage multiple workflows and deadlines simultaneously.
- Experience working across time zones and cultures.
Preferred
- Experience supporting globally distributed teams.
- Familiarity with EORs and multi-country employment contexts.
Core Attributes
- Highly organized, reliable, and proactive.
- Empathetic and people-centered.
- Comfortable operating in ambiguity and evolving environments.
- Strong sense of integrity, discretion, and accountability.
- Solutions-oriented with a continuous improvement mindset.
- Impeccable attention to detail and an innate sense of responsibility for the delivering high-quality work.
- Ability to juggle multiple assignments, adhering to strict deadlines.
Luminos Core Beliefs and Values
- We believe that every child is capable of learning a remarkable amount in a short period of time, if given the chance.
- We keep children’s joy and well-being at the heart of everything we do.
- We embrace assessment as a key component of effective teaching and learning.
- We celebrate and empower local leadership throughout our work with partner communities and governments.
- We use research, program data, and skilled classroom observation in the tenacious pursuit of excellence.
- We celebrate the unique contexts and cultures of the communities we serve in our curricula and pedagogy.
- We act with the highest standards of integrity and care, ensuring mutual accountability among colleagues and partners.
- We take the initiative to solve problems where we find them, managing details large and small, with urgency.
- We act deliberately to ensure that our organization is inclusive for people of different genders, racial backgrounds, ethnicities, sexual orientations, religious beliefs, abilities, and other sources of diversity.
- We build deep, authentic relationships with our supporters in celebration of the mutually transformative power of giving.
To apply for this role, please complete the online application with your resume or CV and a cover letter describing why you are a good match for this position.
We often receive hundreds of applications for our roles, and many applicants submit materials or answers generated by AI tools. We are looking for information written by you, about you. We want to understand your interests, experience, and enthusiasm for the role. Materials written with AI support tend to be generic and are often identical to that of other applicants. They do not give us enough insight into your unique profile. We request that you do not use AI for your application or that, if you must do so, that you mindfully edit or review the AI-generated information appropriately.
You will be asked to confirm the following information as part of your application:
- Permanent address and present address (if different from permanent), e-mail address, and telephone number
- Disclose any existing personal relationships with existing Luminos Fund employees or Implementing Partners (IPs.)
The expected salary range will be dependent on the geographic location of the candidate and their level of experience.
We are committed to ensuring competitive and equitable compensation for all employees, regardless of location. If you have any questions regarding how compensation may vary by location, please let us know during the application process.
The Luminos Fund is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
