HPV / Public Health Expert Consultant GenAI HPV Hotline, Pakistan
Part-time consultancy role, fixed term July - Dec 2025
About Viamo
Mobile technology is revolutionizing how organizations engage with populations they serve. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet, three billion people still lack access to relevant and timely information in local languages and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals. Viamo connects individuals and organizations using mobile technology to close this gap, reaching 27 million users globally in 2024.
Viamo has been registered in Pakistan since 2017 and launched the Viamo Platform nationally in 2024. Our work focuses on using inclusive, accessible voice-based services to support health system strengthening and behavior change initiatives.
About the Role
With support from the Gates Foundation, and in collaboration with national stakeholders and a third party research organisation Viamo is launching a generative AI (GenAI) voice assistant to support Pakistan’s national HPV vaccine rollout in 2025. This AI-powered hotline will provide caregivers and adolescent girls aged 9–14 with accurate, localized, and actionable information about cervical cancer and HPV vaccination.
Viamo seeks a HPV Expert consultant to lead the identification, curation, and contextualization of technical content used to train the GenAI voice assistant. This individual will play a pivotal dual role:
As a subject matter expert in HPV, cervical cancer, and immunization programming in Pakistan.
As a stakeholder manager engaging with the Ministry of Health, Federal Directorate of Immunization and implementing partners including UNICEF, Jhpiego and others, to secure buy-in, approvals, and high-quality source materials.
Key Responsibilities
Content Development & Curation
Conduct a rapid content landscape assessment of existing HPV-related materials (e.g. MoH / WHO guidelines, training manuals, KAP survey results, SBC materials, and relevant formative research).
Work closely with Viamo’s technical team to ensure factual accuracy, clarity, and local contextualization of AI-generated responses.
Develop and test question-answer pairs based on anticipated user queries from caregivers and adolescents.
Collaborate in iterative review cycles to refine content post-deployment based on user feedback and AI performance.
Stakeholder Engagement & Approvals
Act as the focal point for technical coordination with the Ministry of Health, Federal Directorate of Immunization (FDI), UNICEF, Jhpiego and relevant HPV immunization working groups.
Facilitate content validation workshops or review sessions with local experts and stakeholders.
Support necessary approvals of content by MoH and other national authorities including institutional ethics boards as required.
Strategic Support
Provide advisory input to Viamo’s UX and voice design workshops, ensuring the technical relevance of the HPV narrative.
Liaise with SBC and research teams to integrate content insights into behavioral strategy and evaluation frameworks.
Participate in key project dissemination meetings.
Key Performance Deliverables
Rapid desk review and summary report of available HPV source materials in Pakistan.
Approved and annotated corpus of content materials for training the AI model.
Report on HPV content validation workshop with key stakeholders (MoH, UNICEF, Jhpiego etc.)
Secure approval from MoH FDI
Strengthen voice assistant response accuracy
Develop Accuracy Scoring Metric
Evaluate and score 100 Q&A
Support the SBC Expert with the design of diverse communication strategies (e.g. voice tone, message framing, agent personas) to address vaccine hesitancy and support uptake during the HPV vaccine rollout.
Contribute to the final synthesis of behavioral insights for dissemination to national and global stakeholders.
Project Team (illustrative)
Reporting
The Consultant will report to the Project Director.
The Consultant will collaborate closely with Viamo’s technical team, the SBC Consultant, and the appointed Research Partner.
Duration
Start Date: July 1, 2025
End Date: December 31, 2025
Level of Effort: Up to 45 days across 6 months (estimated 2–3 days/week)
Profile
Required
Advanced degree in Public Health, Health Communication, Immunization, or related field.
Minimum 8 years of experience in HPV, SRHR, or immunization programming in Pakistan.
Proven experience working with the Ministry of Health, UNICEF, Jhpiego or allied partners on content or policy development.
Experience synthesizing technical materials for public dissemination (e.g., IEC/SBC materials).
Demonstrated ability to manage and engage stakeholders.
Strong written and verbal communication skills in English and Urdu.
Preferred
Experience contributing to digital health or AI-based tools.
Familiarity with GenAI and RAG (Retrieval-Augmented Generation) concepts.
Knowledge of adolescent and caregiver engagement strategies for vaccine uptake.
To Apply
Please submit:
CV and two relevant references
A short cover letter outlining your relevant experience and interest
A technical proposal (1–2 pages) outlining your approach to fulfilling the scope of work
Financial proposal with a gross daily rate (in USD)
Deadline to apply: June 13, 2025
Viamo is an Equal Opportunity Employer. We value diversity and encourage applications from all candidates. We believe that diverse perspectives help our teams to create innovative solutions and understand our global clients' needs. In alignment with our values, we are committed to recruiting and retaining a diverse global workforce without discrimination.
