Technical Assistant NGCA



Democratic Republic of the Congo
Posted on Thursday, September 7, 2023


VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with governments, the private sector and other partners strengthen our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 78 million people in Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.


VillageReach is seeking a NGCA+ Technical Assistant to support the NGCA+ Specialist in the implementation of VillageReach immunization activities in selected Provinces where the NGCA+ is implemented. He/she will work closely with the Provincial team, and the technical groups involved in the implementation of activities. He/she will work seamlessly with local partners to provide quality technical assistance in immunization supply chain; data collection and analysis; supply chain leadership.


Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

  • Provide technical support in the implementation of the NGCA+ in
    1. The planning of missions to support the direct distribution of vaccines and other EPI inputs.
    2. The collection of essential logistics data from the various direct distributions in databases per health districts and per provinces for the development of dashboards.
    3. Follow-up on the implementation of the inventory control system in the provinces where NGCA+ is implemented.
    4. Support the organization of preparatory meetings and those of analysis and validation of data from direct distributions.
    5. Sharing feedback from the analysis of dashboards of vaccine distribution data and other immunization inputs to all stakeholders in the supply chain.
    6. Support for the implementation of corrective measures in the supply chain after analysis of the related data (replenishment, adjustment, etc.).
    7. In carrying out formative supervision at the health district level.
  • Support the identification and recovery of zero-dose and under-vaccinated children
  • Support the implementation of Mashako Plan and contribute to the improvement of its key indicators.
  • Monitor the status of Mashako Plan implementation, identify constraints and opportunities, and submit strategies to address constraints and other challenges.
  • Supervise distribution activities, logistic data collection and analysis for decision-making and key indicators to measure supply chain performance.
  • Provide technical support alongside other stakeholders in strengthening the capacity of health care providers in supply chain management as well as in improving the delivery of their immunization services
  • Monitor the completeness of vaccination coverage data as well as the health facility LMIS data after the 20th of each month and promote feedback to the indicated health districts
  • Ensure the follow-up of the realization of monthly inventories at the level of the storage sites during EPI supervision and the encoding of the data in Excel bases at the health district level.
  • Ensure the follow-up of the transmission of the bases of the monthly inventories of the Health Districts’ storage sites at their respective EPI Antennas to support the preparation of the next vaccines allocations based on evidence
  • Follow-up on orders for vaccines and other vaccination inputs sent by the EPI Antennas to the EPI Logistics Division
  • Carry out effective reporting of the activities carried out as well as the documentation of success stories and sharing them with the communication team for dissemination.
  • Submit on time high-quality NGCA+ deliverables
  • Attend monitoring meetings at the health districts, reviews of vaccination activities at the provincial level alongside other stakeholders
  • Present the results to the Bandundu Antenna PEV and DPS and other stakeholders and support the DPS in the use of indicators to identify causes of underperformance and develop solutions for continuous improvement.
  • Build and strengthen collaboration with DPS, EPI Antenna, CDR, Health Districts and other local partners.
  • Support resource mobilization
  • Perform other tasks as needed


The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

  • Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
  • Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
  • Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
  • Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
  • Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

The candidate must have a degree in public health, supply chain of health products or other relevant fields. He/she must have at least 2 years of experience in the field of supply chain management of vaccines and other health products with experience working with international NGOs.

Other Qualifications:

  • Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
  • Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus.
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast paced technical environment.
  • Mastery of the local language is a plus.
  • Previous experience in implementing NGCA is a plus


VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our USA office and our Country Offices and location of other global staff, US based staff are expected to be available for early morning meetings starting at 6am. In addition, our Regional Africa based staff and Country office staff are expected to be available for late afternoon/evening meetings up to 6pm.


VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.


This is a non- immediate hire and therefore resumes will be reviewed on a rolling basis. To apply, please submit your resume and a cover letter to our online portal:


VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct.All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.