ABOUT VILLAGEREACH
VillageReach transforms health care delivery to reach everyone. We are driven by a vision of a world where each person has the health care needed to thrive. VillageReach’s goal is to reduce inequities in access to quality primary health care for 350 million people by 2030. We work with governments, the private sector, partners and communities to build responsive primary health care systems that deliver health products, information and services to the most under-reached. As a locally driven and globally connected organization, VillageReach has offices in the Democratic Republic of Congo, Kenya, Malawi, Mozambique and the United States.
ABOUT KENYA INTEGRATED PHARMACEUTICAL AND SUPPLY CHAIN TECHNICAL ASSISTANCE (USAID KIPS)
The USAID KIPS activity will be led by a consortium will enhance maturity for supply chain and pharmaceutical systems performance, ultimately ensuring sustainable access to, and appropriate use of quality-assured and affordable health commodities for Kenya. The VillageReach scope of work includes enhancing interoperability of systems and decision-making tools, and ultimately, strengthen Government of Kenya stewardship. The Supply Chain Information Systems and Data Manager would have direct reports within the consortium, as well as have direct supervision from within VillageReach.
Summary
The Supply Chain Information Systems and Data Manager will support the Kenya Ministry of Health to lead the design, implementation, and maintenance of health supply chain information systems and data management processes. They will also play a critical role in both overseeing the driving data-driven decision-making and performance improvement initiatives within the project supporting the Kenya Ministry of Health. Reporting to the VillageReach Senior Director Global Programs (East & Southern Africa) with a dotted reporting line to the Director and Team Lead, Digital Solutions Global Technical Team and the KIPS Supply Chain Director within the consortium, this position will lead efforts to collect, analyze, and utilize health data to enhance supply chain performance and health outcomes.
Role Description
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.
Supply Chain Information Systems Management: (50%)
- Lead the design, implementation and maintenance of health supply chain information systems, ensuring alignment with the requirements and priorities of the Kenya Ministry of Health (MoH).
- Facilitate the application of USAID’s Supply Chain Information System Maturity Model (SCIMM) to help the Kenya MoH evaluate their supply chain systems’ capabilities and co-create a strategy to reach Level 3 maturity within the project period.
- Oversee the development and customization of data management solutions to support the tracking, monitoring, and reporting of health commodities across the supply chain.
- Collaborate with technical teams and stakeholders to identify system requirements, functionalities, and integration points.
- Provide guidance and support to project and government staff on data quality and management best practices, system usage, and troubleshooting.
- Work with the Data Analytics team to ensure data quality, visibility, and use for decision-making.
- Monitor system performance, data quality, and security protocols to safeguard sensitive health information.
- Develop and maintain documentation, including system specifications, user manuals, and standard operating procedures.
- Liaise with the Kenya Ministry of Health and other partners to coordinate technical assistance activities and facilitate knowledge sharing.
- Stay abreast of emerging trends and technologies in health supply chain management, information systems, and data analytics.
Data Management: (50%)
- Work with the Data Analytics team to support the Kenya government to develop and implement data analytics frameworks and methodologies to measure project performance and impact on health supply chain operations.
- Work with the Research, Evidence and Learning (REL) team to design and manage data collection systems, ensuring the accuracy, completeness, and timeliness of data inputs from various sources (e.g. health facility reports, KEMSA, and MEDS etc.).
- Communicate complex data insights in a clear and concise manner in a variety of formats, including dashboards, reports, presentations etc. to project stakeholders, donors, and government counterparts, incorporating data storytelling best practices.
- Provide technical guidance and capacity building support to project and government staff on data analytics tools, techniques, and data review and data use best practices.
- Facilitate or support data review processes, using data analysis to conduct root cause analysis and identify opportunities for process optimization, efficiency gains, and performance improvements.
- Work with the government and other partners to build a culture of data-driven decision-making and continuous improvement to enhance supply chain performance.
- Design and deploy dashboards on data intelligence platforms like PowerBI, Tableau, etc.
- With support from the Data Analytics team, conduct advanced statistical analyses and modeling to identify trends, patterns, and insights in health supply chain data.
- Collaborate with technical teams to develop performance indicators, targets, and benchmarks aligned with project objectives and Ministry of Health priorities.
Competencies:
VillageReach has ten (10) Organizational Competencies that describe how we work together and get things done that are grouped into three strategic areas of Achieving Great Results, Setting Direction and, Bringing Others With you. For a full description, please download our Organizational Competency document.
Achieving Great Results:
1. Risk Taking and Innovation
- Key Behaviors: Comfort with ambiguity, curiosity, adaptability, unconstrained and undeterred creativity, resourcefulness.
2. Business Judgement
- Key Behaviors: Getting to root causes, understanding environment, navigating complexity and ambiguity, entrepreneurial energy.
3. Building Strong Teams
- Key Behaviors: Trust in Subject Matter Experts (SME’s); radical candor to resolve conflict, hold each other accountable as colleagues, focused on results, commitment to mission.
Setting Direction:
4. Compelling Communication
- Key Behaviors: Clear and evidence-based communication, audience adaptability, curious listener.
5. Resilient Self Leadership
- Key Behaviors: Self-aware, plan how one shows up, emotionally intelligent, use one’s own agency and takes accountability.
6. Stewardship and Personal Alignment
- Key Behaviors: Take ownership, display ethical conduct, effective at resource management, alignment of personal objectives with organizational goals and mission, focus on continuous improvement and sustainability.
Bringing Others with You:
7. Influencing Leadership
- Key Behaviors: Cultivate trust, influences to make change, navigate the matrix structure.
8. Radical Partnership
- Key Behaviors: Share information and credit, address conflict, increase impact through collaboration, political and contextual awareness.
9. Cultivates a Growth Mindset
- Key Behaviors: Seek out diverse input, demonstrate flexibility in thinking and curiosity, embrace challenges, demonstrate persistence, seek learning opportunities.
10. Cultural Intelligence and Inclusion
- Key Behaviors: Continuous learning and ally-ship across cultural lines, challenge prejudice and bias, modeled in one’s own behavior.
