Find World Changing Social Impact Jobs Here

ABOUT VILLAGEREACH

VillageReach transforms health care delivery to reach everyone. We are driven by a vision of a world where each person has the health care needed to thrive. VillageReach’s goal is to reduce inequities in access to quality primary health care for 350 million people by 2030. We work with governments, the private sector, partners and communities to build responsive primary health care systems that deliver health products, information and services to the most under-reached. As a locally driven and globally connected organization, VillageReach has offices in the Democratic Republic of Congo, Kenya, Malawi, Mozambique and the United States.

Summary

The Executive Assistant (EA) provides high-level administrative, organizational, and strategic support to executives, serving as a gatekeeper for calendars, travel, communications, and confidential information. Key responsibilities include coordinating meetings, preparing reports/presentations, and facilitating communication between senior leaders and stakeholders.

Description

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

Calendar & Diary Management

• Complex diary coordination across senior leaders (Country Director, Director of Programs, Director of Finance & Operations)
• Scheduling and prioritising meetings, appointments and events.
• Anticipating clashes and ensuring executives are prepared.

Travel & Logistics

• Organizing domestic and international travel, including flights, hotels, visas and transfers.
• Preparing detailed itineraries and managing last-minute changes.
• Preparing logistics notes for international travel
• Preparing mission orders for all travel

Communication & Gatekeeping

• Acting as the first point of contact for internal and external stakeholders.
• Screening calls, emails and correspondence, including inbox management.
• Drafting responses and acting as a professional gatekeeper to protect the senior leaders’ time.

Meeting & Event Support

• Preparing agendas, briefing packs and presentations
• Coordinating logistics (transport, room bookings, etc) for internal and external meetings
• Taking minutes, distributing notes and tracking action items

Document & Information Management

• Drafting, editing and formatting reports, minutes, letters and PowerPoint presentations
• Implementing and maintaining effective filing systems and databases
• Ensuring accuracy of information before sharing it with the executive team and/or other stakeholders
• Safeguarding the confidentiality of sensitive information.

Competencies:

VillageReach has ten (10) Organizational Competencies that describe how we work together and get things done that are grouped into three strategic areas of Achieving Great Results, Setting Direction and, Bringing Others With you. For a full description, please download our Organizational Competency document.

Achieving Great Results:

1. Risk Taking and Innovation

· Key Behaviors: Comfort with ambiguity, curiosity, adaptability, unconstrained and undeterred creativity, resourcefulness.

2. Business Judgement

· Key Behaviors: Getting to root causes, understanding environment, navigating complexity and ambiguity, entrepreneurial energy.

3. Building Strong Teams

· Key Behaviors: Trust in Subject Matter Experts (SME’s); radical candor to resolve conflict, hold each other accountable as colleagues, focused on results, commitment to mission.

Setting Direction:

4. Compelling Communication

· Key Behaviors: Clear and evidence-based communication, audience adaptability, curious listener.

5. Resilient Self Leadership

· Key Behaviors: Self-aware, plan how one shows up, emotionally intelligent, use one’s own agency and takes accountability.

6. Stewardship and Personal Alignment

· Key Behaviors: Take ownership, display ethical conduct, effective at resource management, alignment of personal objectives with organizational goals and mission, focus on continuous improvement and sustainability.

Bringing Others with You:

7. Influencing Leadership

· Key Behaviors: Cultivate trust, influences to make change, navigate the matrix structure.

8. Radical Partnership

· Key Behaviors: Share information and credit, address conflict, increase impact through collaboration, political and contextual awareness.

9. Cultivates a Growth Mindset

· Key Behaviors: Seek out diverse input, demonstrate flexibility in thinking and curiosity, embrace challenges, demonstrate persistence, seek learning opportunities.

10. Cultural Intelligence and Inclusion

· Key Behaviors: Continuous learning and ally-ship across cultural lines, challenge prejudice and bias, modeled in one’s own behavior.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities:

This position has no supervisory responsibilities

Education & Experience:

· Four or more years of experience in an administrative role reporting directly to upper management

· Excellent written and verbal communication skills

· Strong time-management skills and an ability to organize and coordinate multiple concurrent projects

· Proficiency with office productivity tools and an aptitude for learning new software and systems

· Flexible team player, willing to adapt to changes and unafraid of challenges

· Ability to maintain confidentiality of information related to the company and its employees

· Experience working with NGOs

· Bachelor’s degree in office administration, Business Management, Social Sciences or related field.

Other Qualifications:

· Comply with VillageReach’s COVID-19 vaccination policy which requires full vaccination for in-person work or travel.

· Established cultural competency in partnering with racial, cultural and linguistically diverse groups.

· Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus.

· Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.

· English and French proficiency preferred.

Environment and Physical Demands:

VillageReach employees typically work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences across our USA, Kenya and Country Offices and location of other global staff, we have established core collaboration hours between 6am Pacific Time and 18:00 South Africa Time (GMT+1) Monday through Thursday. All staff, regardless of location are expected to be available between these hours. During Daylight Savings Time, this allows for 12 hours per week (3 hours/day) of collaboration time and during Standard Time, 8 hours (2 hours/day). We do not hold cross-office meetings on Friday.

COMMITMENT TO DIVERSITY & INCLUSION:

VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most under-reached and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.

APPLICATION INFORMATION:

This is an immediate hire and therefore resumes will be reviewed on a rolling basis. To apply, please submit your resume and a cover letter to our online portal: http://www.villagereach.org/join-us/. In your cover letter, please address (1) Why you are interested in this position, (2) What is one reason you think you’d be a good fit for this position and, (3) What is one strength you would bring to this position?

Hiring Process:

The hiring process will include the following steps:

1. Review submitted applications

2. Conduct 20–30-minute screening interviews for shortlisted candidates

3. Conduct skills and value-based interviews for 3-5 candidates.

4. Request that top candidates submit a practical assessment (designed to take no more than two hours to complete). Sometimes the assignment will occur before the interview.

5. Conduct final interview if necessary

6. Request references

7. Make offer

8. Conduct background check

Only shortlisted candidates will be contacted, but candidates who proceed to step 2 will be notified if they are not chosen for step 3.

Safeguarding:

VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct.All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.

Compensation & Benefits:

VillageReach has an established compensation structure based on the relevant market and is internally transparent. We hire people into the established range based on their experience and education and considering internal equity. We do not inquire about salary history. Please refer to our compensation overview on our website for more information on employee benefits.