Job Type
Full-time
Description
Are you a change maker who wants to play a pivotal role in restoring vision for millions of people in low-income settings across India? Would you like to work for a high-growth organisation that is a pioneer in social impact practices?
We are seeking a highly motivated, dynamic, and self-driven candidate who would like to have a challenging and meaningful career path in programs, implementation, operations, and social sector. The Deputy Director of Vision Access Programs will lead to the rapid growth of initiatives that bring vision screening and eyeglasses to millions of low-income adults and children in India. Programs are a key focus area at our organisation and require a proactive and dynamic approach. S/he will establish and implement expansion strategies for See to Earn (Livelihood), See to Learn (Education), and See to be Safe (Road Safety) initiatives that are supported by leading donors/funders and organisations from India and around the world. S/he will develop frameworks for programs, guide seamless execution of evidence-based programs, ensure lean operations, and cultivate strategic collaborations with government agencies and peer NGOs. The candidate should have in-depth subject matter knowledge, expertise, and experience. Timely, high-impact, and quality delivery of goals at scale would be essential and will be a key performance measurement criterion. S/he will directly manage a team of experienced program, program success, implementation, and operations leads and will be responsible for a large implementation and operations team through them. The Deputy Director serves as a member of the Vision Access Programs leadership team and reports to the Director, Vision Access Programs. S/he will be based out of Delhi NCR (Noida), India.
About You
- You are driven to build and grow the organisation and create meaningful social impact based on the theory of change.
- You are accustomed to being a top performer in a high-growth environment. Achieving goals fills you with a sense of drive and satisfaction. You are self-motivated and strategic in your approach.
- Operations energise you - You analyse data, develop repeatable processes that underpin scale, cultivate a memorable user experience, and improve cost-effectiveness.
- You are a learner and thrive in building systems and acquiring new skills. You have the capacity to effectively deal with change and master things.
- Key performance indicators are your best friends. You forecast, closely monitor progress against targets, course correct, and break out into song and dance when your team exceeds goals.
- You feel equally comfortable sitting in a board room as in a slum community or rural village.
- You are an experienced team leader and get the best out of your team by motivating them, building their skills, and giving them goal clarity.
- You can make your vision simple and tangible for your team.
- You are a people’s person and love travelling.
- You efficiently do need analysis by collecting, analysing, and summarising demographic information and data.
- You are expert in monitoring and preparation of program reports.
About Us
- We are creating access to eyeglasses for low-income people. Clear vision creates opportunities for increased learning, work, safety, civic participation, and quality of life.
- As a social organisation, social change motivates us first. Our focus is on advancing our mission objectives - to increase functioning, productivity, and income earning potential for our low-income people by correcting impaired vision with eyeglasses.
- We are working to transform the systemic dysfunction which has failed to deliver eyeglasses - a 700-year-old technology - to approximately 55 Crore people in India in need of vision correction.
- We serve low-income people who are more than beneficiaries to us. The people we serve expect high-quality eye-screenings and eyeglasses.
- To efficiently scale, we must deliver each new unit with less cost.
- We run our operations on financial metrics and social impact measures. We leverage a range of processes and practices to get the work done.
- We believe in scaling our impact, not our organisation. We are a lean team of doers.
What You’ll Do
Team Management and Stakeholder Engagement
- Lead a competent team spread across India and mentor, guide, and drive them to achieve their goals.
- Roll up your sleeves and travel extensively to review programs.
- Monitor the team and ensure they are working and reporting diligently.
- Train, develop, and review current team members and hire new team members, as and when required.
- Review and manage program staffing and field deployment.
- Ensure safe, hygienic, and comfortable work environment all team members, especially the field team.
- Ensure all HR policies and protocols are strictly implemented.
- Manage engagement and communication with all internal and external program stakeholders.
- Make periodic visits to donors/funders and partners.
Strategic Planning, Financial Budgeting, and Compliance
- Prepare program strategy based on the theory of change in collaboration with the team and make a timebound roadmap to implement the same.
- Develop annual plans and budgets for programs and track progress against the same.
- Review and manage program budgets and expenses on a regular basis.
- Reduce cost of operations through proper planning and forecasting and effective implementation.
- Manage fund utilisation as per budgets.
- Ensure 100% compliance with all laws of the land and with organisational policies.
Program Integrity, Monitoring, and Reporting
- Be responsible for program design, delivery, and reporting framework.
- Develop technical protocols to enable access to clear vision through eyeglasses for earners and learners.
- Ensure all quality parameters are met.
- Track and manage program KPIs and metrics.
- Oversee the development and implementation of SOPs, policies, IEC material, and collateral.
- Ensure timely and extensive program and financial reporting within the organisation and to donors/funders and partners.
- Always ensure high SSV scores and program success.
Operations and Data Management
- Maintain and analyse data to generate insights and increase user satisfaction.
- Flawlessly manage operations to ensure continuity, quality, and efficiency.
- Use date to maintain dashboards and generate strategic insights.
- Ensure all inventory, equipment, consumables, and IEC material and collateral are always available at all outreach and program sites and at the warehouse.
- Ensure timely production and delivery of prescription (Rx) glasses.
Requirements
- Master’s degree in management with expertise in operations. An engineering degree would be a plus.
- At least 15 years of experience in program management and/or operations.
- Relevant social and/or health sector experience is preferred.
- Exceptional team and stakeholder management skills.
- Excellent communication skills in English and Hindi, including strong presentation and proposal writing skills.
- Must meet the highest standards of ethics and personal integrity.
- Willingness to travel up to 33% of time within India and abroad.
Compensation And Benefits
- Salary based on experience and education.
- Competitive benefits, including health insurance and generous vacation time.
To Apply
- We want to know more than just what you have done. We want to know who you are. What are the passions and talents that draw you to this role?
- Please submit your application, including a thoughtful cover letter and your CV/résumé, to: hr.india@visionspring.org. Please ensure there is a short description of each organization on your CV/résumé. Include your last name and "Deputy Director, Vision Access Programs" in the subject line.
- Please note, only candidates to be interviewed will be contacted.
- We are an Equal Opportunity Employer.
