IT Executive (AI Project & IT Support)

VisionSpring

VisionSpring

Software Engineering, IT, Customer Service, Data Science
Bangladesh
Posted on Thursday, February 29, 2024
Job Type

Full-time

Description

Are you a change maker who wants to play a pivotal role in restoring vision for millions of people in low-income settings? Would you like to work for an organization that is a pioneer in social impact practices?We are seeking a highly motivated, dynamic, and self-driven candidate who would like to have a challenging and meaningful career path in AI deployment in a social enterprise. The candidate should be dedicated and sincere towards her/his work and should always be open to learning new things. Timely and high-quality delivery of goals would be essential and will be a key performance measurement criterion.S/he will be based out of Dhaka, Bangladesh. This role is a permanent, full-time position. We expect the successful candidate to be a long-term contributor for VisionSpring.

About You

  • You know how to work with people across departments and engage effectively across functional boundaries.
  • You are passionate about Artificial Intelligence (AI) and how it can benefit a social enterprise.
  • You’re up to taking on new responsibilities and challenges as your role evolves with your personal and professional growth.
  • You are motivated to take on new projects as your role evolves with your personal and professional growth.
  • You have great follow through, are deliverable and deadline oriented, and have an eye for detail.
  • You are interested in working in a global fast-paced and dynamic environment.
  • You’re a team-player, ready to work alongside a vibrant global team.
  • You can successfully manage, prioritize, and close activities against a timeline.
  • You thrive in an innovative, fast-paced environment, can roll up your sleeves, work hard, have fun, and get the job done.

About Us

  • We are creating access to affordable eyewear, everywhere. Clear vision creates opportunities for increased learning, work, safety, civic participation, and quality of life.
  • As a social enterprise, social change motivates us first. Our focus on sales and revenue targets serves and advances our mission objective – to increase functioning, productivity, and income earning potential for our low-income consumers by correcting refractive error with eyeglasses.
  • We are working to transform the systemic dysfunction of an optical market that has failed to deliver eyeglasses – a 700-year-old technology – to 2.5 billion consumers in need of vision correction, most of whom live on less than $4 a day.
  • We serve low-income consumers, not as beneficiaries but as customers. Our customers expect a high quality and affordable product, and they will spend limited discretionary income for the immediate and tangible benefits of vision correction.
  • We run our operations on metrics and social impact measures. We leverage a range of processes and practices to get the work done.
  • We believe in scaling our impact, not our organization. We are a lean team of doers.

WHAT WE EXPECT YOU WILL DO?

This position will be responsible and co-responsible for creating a roadmap for the deployment of AI at VisionSpring.

AI (50%):

  • Assist in Strategy Formulation:
  • Coordinate with Global Director, IT to formulate VisionSpring AI strategic framework roadmap.
  • Stay Informed:
  • Keep up to date with the latest developments in AI and machine learning by reading research papers and attending relevant seminars or conferences et al.
  • Documentation:
  • Document processes and findings in a clear and organized manner.
  • Assist in Data Collection and Preparation:
  • Collect, clean, and preprocess data for AI model training and evaluation.
  • Collaborate with data personnel to ensure data quality and integrity.
  • Model Development:
  • Work alongside IT infrastructure team to develop and fine-tune machine learning models.
  • Implement algorithms and techniques for specific AI applications, if required.
  • Testing and Validation:
  • Conduct experiments and tests to evaluate the performance of AI models.
  • Analyze and interpret results, providing insights and recommendations.
  • Collaboration:
  • Collaborate with cross-functional teams, including data scientists, software developers, and project managers.
  • Participate in team meetings, brainstorming sessions, and knowledge sharing.

Cybersecurity (25%):

  • Security Monitoring:
  • Assist in monitoring security alerts and incidents; analyze and respond to security events.
  • Contribute to the maintenance of security information and event management (SIEM) systems.
  • Vulnerability Assessment:
  • Participate in vulnerability assessments and penetration testing.
  • Work with the cybersecurity team to remediate identified vulnerabilities.
  • Security Awareness:
  • Contribute to the development and delivery of cybersecurity awareness training for employees.
  • Assist in promoting a culture of cybersecurity best practices within the organization.

IT Support (25%):

  • End User Support:
  • Provide technical assistance to end-users, troubleshooting hardware and software issues.
  • Collaborate with the IT support team to ensure timely resolution of support tickets.
  • Infrastructure Maintenance:
  • Assist in the maintenance and administration of IT infrastructure components.
  • Contribute to the deployment and configuration of new hardware and software.
  • Documentation:
  • Create and update documentation for IT procedures, configurations, and troubleshooting steps.
  • Participate in knowledge sharing sessions with the IT team.

Requirements

  • BSc or equivalent in Computer Science with exposure to Artificial Intelligence technology.
  • Understanding of machine learning concepts.
  • Solid problem-solving and analytical skills.
  • Excellent communication and teamwork abilities.
  • Self-motivated and eager to learn and apply AI techniques in real-world projects.
  • Familiarity with AI frameworks and libraries a plus.
  • Desirable skills or prior experience with Microsoft Office.
  • Have good knowledge in supporting the Cybersecurity principles and practices.
  • Good knowledge of IT support concepts, including troubleshooting and customer service. 2 to 3 years of prior experience.
  • Strong knowledge of AI prompt creation.
  • At least 2 years of professional experience.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent written and verbal communication skills in English.

Compensation

  • Salary range is based on experience and education and as per VisionSpring Policy.
  • VisionSpring offers competitive benefits, including gratuity, festival bonus, health insurance and paid time off.

TO APPLY

  • We want to know more than just what you have done. We want to know who you are. What are the passions and talents that draw you to this role?
  • Please update your CV/résumé to include a phrase or sentence describing the business of each organization where you have worked. Applications without this information will not be considered.
  • Please submit your application, including a thoughtful cover letter and CV/résumé through LinkedIn.
  • The preferred start date is March 15, 2024.
  • Please note, only candidates to be shortlisted will be contacted.

At VisionSpring, diversity, equity, and inclusion are directly aligned with our core value to advance equity. Our mission is predicated on removing a fundamental barrier to full economic and social participation—uncorrected blurry vision. The values that underpin our mission energize our commitment to a diverse and inclusive team. A diverse team also allows VisionSpring to approach problems with nuance and develop unique insights that drive an outsized positive impact in the world. We actively recruit, develop, and retain talented people from diverse backgrounds and support everyone in being exactly who they are. VisionSpring is an equal opportunity employer and welcomes people from all experiences, abilities, and perspectives to apply.