In-Store Customer Service / Retail Sales Representative

West Africa Vocational Education

West Africa Vocational Education

Sales & Business Development, Customer Service
Illinois, USA
Posted on Aug 26, 2025
Job Summary:
Our client, a reputable and growing jewellery brand, is hiring Customer Service / Retail Representatives for their retail outlets in Lekki and Ikeja. This role requires excellent communication, strong interpersonal skills, and the ability to deliver an exceptional in-store customer experience. Candidates must be professional, technically competent, and flexible with shift-based work.
Internship opportunities are also available for candidates looking to gain hands-on experience in retail.
Salary: ₦75,000 monthly
Transportation allowance : ₦15,000
Locations: Lekki & Ikeja
Working Days & Hours:
  • Monday – Saturday: 9:00 AM – 6:00 PM (Shift-based)

  • 2 Sundays per month (as scheduled; flexible)

RESPONSIBILITIES

  • Welcome and assist customers with a friendly, professional attitude

  • Respond to inquiries in-store, via phone, email

  • Process sales, returns, and resolve basic customer issues

  • Keep the store organized, clean, and visually appealing

  • Support daily store operations, stock management, and admin tasks

  • Maintain high standards of customer service and professionalism

REQUIREMENTS

  • OND /HND in any relevant discipline

  • 1–2 years of experience in customer service or retail

  • Excellent communication and diction

  • Technically competent (POS, emails, spreadsheets, etc.)

  • Well-groomed and professional appearance

  • Must be willing to work shifts and weekends as required

  • Reside within a reasonable distance from Lekki or Ikeja

  • No accommodation provided