Technical Product Manager



IT, Product
Cape Town, South Africa
Posted on Friday, June 28, 2024
Who We Are

Yoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive.

We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for boldness, and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems together.

Our mission of making society more equal takes a variety of people, with different backgrounds and points of view, so we can keep building solutions that work for and include everyone.

Yoco is growing, and as we grow we have compelling challenges ahead of us.

Growing means we’re enabling more self-employed people and businesses to thrive every day. It also means that ambitious problem-solvers with big ideas are challenged, stimulated and will thrive at Yoco.

We don’t stop pushing, we break things to rebuild, we challenge ourselves and each other. We’re constantly evolving — and we’re doing it fast.

Grow With Us.

About The Role

We are seeking a dynamic and experienced Technical Product Manager to join our team. The ideal candidate will have a strong technical background, a deep understanding of product management principles, and a passion for creating customer-centric solutions. You will work closely with engineering, design, and other cross-functional teams to deliver products that meet the needs of our customers and drive the growth of our business. This is a high-responsibility role as it affects the merchant experience across hundreds of thousands of card machines across the country.

What You Will Be Doing

  • Demonstrate Product Strategy Understanding: Demonstrate a strong understanding of product strategy and align team goals with the overall product strategy.
  • Roadmap Planning: Create and manage a detailed product roadmap, prioritising features and enhancements based on hardware strategy, certification needs, customer feedback, market research, and business value.
  • Collaboration: Work closely with engineering, design, and other stakeholders to define product requirements, ensure alignment, and drive successful execution of product initiatives.
  • Technical Expertise: Leverage your technical background to bridge the gap between technical and non-technical stakeholders, ensuring that product solutions are feasible, scalable, and aligned with Yoco's technical standards.
  • Product Development: Lead the end-to-end product development lifecycle, from ideation and requirements gathering to development, testing, and launch.
  • Performance Tracking: Define and track key performance metrics to measure the success of product initiatives and make data-driven decisions for continuous improvement.
  • Market Analysis: Stay informed about industry trends, competitor offerings, and emerging technologies to identify opportunities for innovation and differentiation.
  • Curiosity to Learn: Show a strong curiosity to learn about the various certifications, compliance norms, and standards in the payment space.

About You

  • Experience: At least 2 years in a technical product management role.
  • Technical Background: Strong technical acumen, with a background in software development, engineering, or a related field. Experience working with APIs, payment processing systems, or financial technology is a plus.
  • Payment Hardware Experience: Preference for candidates who have worked with payment hardware and have a deep understanding of the associated technical and customer challenges.
  • Analytical Skills: Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and extract actionable insights from complex datasets.
  • Customer-Centric: Proven track record of developing customer-centric products and a deep understanding of user experience principles.
  • Communication: Exceptional communication and interpersonal skills, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

The People We’re Looking For

We’re looking for brave people who want to grow. And as Yoco grows we hope they stay with us, long term.

Growing can be a daunting task and it’s not for everyone. We never stop pushing, we break things to rebuild, we challenge ourselves, and inspire each other to push further.

So, who are you? You’re a curious problem-solver with a passion for doing good. You’re bright and grounded, experimental and brave. You play open cards and get stuck in. You’re not afraid of change. You close the loop.

Find Out More About Who We Are Here.

We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV.

Yoco is one of Africa's largest fintech companies. We enable small businesses to thrive through open commerce.

Founded in 2015 we have helped over 400,000 small businesses across South Africa accept card payments and access capital - often for the first time. We have over 330 team members across our key hubs in South Africa and the Netherlands, all working to deliver world class payments and software solutions to small businesses. We have raised $170M from some of the leading institutional investors in the world such as TPG, Dragoneer, Partech, Velocity, Quona, Raba, 4DX and many more.