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People & HR
Youth Impact is an evidence-based international NGO working in education and health for young people around the world. We partner hand-in-hand with governments to scale high-impact programs through public systems — rigorously testing and refining them to maximize impact and reduce cost. Today, we have close government partnerships and on-the-ground teams in Botswana, South Africa, Namibia, India, and the Philippines, alongside partnerships in many other countries and team members working across the globe. Our diverse global team spans disciplines, backgrounds, and time zones, but we are united by shared values and a commitment to learning. We are now entering an ambitious new phase of global growth, scaling rapidly across new geographies while maintaining the quality and rigor that define our work. We’re looking for people excited to join our mission of ensuring all young people thrive.
People & Talent Associate
Location and contract
Location: Remote from South Africa, Philippines or India
Contract type: 1-2 years fixed-term contract
Application deadline: Friday, 21 August 2026 (then on a rolling basis until filled)
About the role
The People & Talent team is responsible for creating an outstanding employee experience that enables our people to thrive and deliver impact. We are not looking for a traditional HR professional. Instead, we're looking for someone who enjoys working with people, is exceptionally organised, proactive and dependable, and takes pride in making sure things run smoothly.
This role is ideal for someone who loves working in the front lines, building relationships, partnering with team members, and ensuring that processes are delivered efficiently. You will work closely with the wider talent team to contribute to day-to-day people operations.
Success in this role comes from being highly organized, approachable, agile, responsive, and able to thrive with multiple priorities while maintaining a positive and service-oriented attitude. You will play an important role in partnering with departments and strengthening our people culture across the organization.
Key responsibilities
Manage and maintain accurate employee lifecycle records, including contract tracking, probation monitoring, employee documentation and compliance records
Coordinate work permit and immigration administration processes in partnership with external consultants and internal stakeholders
Oversee leave administration, including monitoring balances, compliance and responding to employee and manager queries
Serve as the team liaison for time management related queries and employee inputs, working closely with the Finance and Administration teams
Coordinate employee health insurance administration, including enrolments, amendments, coverage updates and query resolution
Maintain accurate and organized People & Talent records and documentation for both office and field teams
Administer the professional development stipend benefit and monitor utilisation across the organisation
Facilitate office team pre-onboarding activities, including compliance checks, onboarding scheduling, system access coordination and employee readiness
Coordinate volunteer administration, including onboarding, background checks and any other compliance processes
Facilitate volunteer performance management processes through the facilitator database, including tracking reviews, feedback cycles and required documentation
Manage recruitment workflows, including recruitment setup, candidate tracking, access management and reporting
Administer and monitor professional development and learning processes in accordance with organizational policies and eligibility requirements
Provide front-line guidance and coordination to employees, managers and teams across multiple countries as required
Contribute to strategic and/or operational projects focused on process improvement, systems, compliance or employee experience
What success looks like
Records and documents are accurate, organised and up to date
Smooth administration of day to day people processes
Timely responses and accurate resolution of people queries
Recruitment and people tools are well managed with up-to-date information
Creates a positive employee experience through a solutions-focused approach
Actively acts as the culture champion and proactively demonstrates values
Required experience and qualifications
A Bachelor's degree or equivalent is required
3–5 years post qualification experience
Excellent organisational and time management skills
Strong interpersonal and communication skills
Ability to manage multiple priorities with a high level of accuracy
Experience supporting teams across multiple locations would be an advantage
Who will thrive in this role
Highly organized and executes with structure and attention to detail
Adaptable and resilient in fast-paced environments
Proactive and solutions-oriented
People-Centred: Balances systems with empathy and employee experience
Collaborative Influencer: Works effectively across cultures and teams
Brings a positive attitude and actively contributes to team culture
Other requirements
Legal requirements: Right to work in country of residence
Language: English
Benefits
Benefits include generous annual leave, sick leave, (including global health insurance provisions), various stipends, professional development opportunities, the ability to work remotely, access to our amazing global networks and much more.
