To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The candidate must also be a self-motivated and hard-working individual who is willing to be flexible in a fast-paced environment. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education:
- Bachelor’s degree in Computer Science, Business, Engineering, IT Management, or related field strongly preferred or equivalent experience
- 3+ years of Salesforce experience, preferably at a non-profit, in lieu of degree is acceptable
- Salesforce Admin (ADM201 and ADM211) certification preferred
Relevant Experience:
- 2+ years of experience as a Salesforce administrator or Salesforce analyst
- Experience with non-profit(s) strongly preferred
Relevant Knowledge, skills, and abilities:
- Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes
- Strong understanding of Salesforce, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
- Proven ability to design and implement new processes and facilitate user adoption
- Excellent project and time management skills and a positive attitude
- Proven ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally, upwards, and external vendors
- Creative and analytical thinker with strong problem-solving skills
- Exceptional verbal and written communication skills
- Ability to communicate across all levels of the organization and work with a diverse team
Benefits
Medical, Dental, Prescription Drug Coverage and Vision
401(k)
2 weeks paid vacation
12 paid sick days per year
11 paid holidays
Paid Parental Leave
Mileage Reimbursement (when applicable)
Tuition reimbursement
Growth & development through continuous training
Clinical and administrative advancement opportunities
Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.